In this interview with Tom Parker with Parker & Associates’ NOTES PAGE program, Jim Endicott provides some insights on those moments when something goes horrible wrong during a big presentation. When is it most likely to happen? And what can you do to recover gracefully. This brief interview may give you what you need to turn disaster into success!

When Disaster Strikes - An Interview [10:43m]:
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A few years back, I was cajoled by some buddies to be in a golf tournament with them. First of all, I never golf enough to really get better. And if I would have thought for a second, I would have realized their motivation wasn’t to just hang out with a good friend for a [...]
February 1, 2010 – 3:58 pm
What’s it take to be remembered these day? We certainly know what doesn’t work. Material directed at the intellect (bullets, charts, graphs), most frequently goes only into short-term memory and is rarely memorable. But case study after case study reveals that a presenter’s personal stories can be a powerful conduit for communicating value, important lessons [...]

Presentation Storytelling [3:31m]:
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December 4, 2009 – 3:59 pm
I’ve always gleaned a lot of coaching fodder from TV newscasters. When they are comfortably behind their anchor desks and able to shuffle papers and keep their hands occupied, they’re pretty smooth. But put them in front of their news desks to do a promo spot or a special feature and watch their hands. They [...]
Here’s a valuable refresher session for our Distinction training alumni!
Think about the last time you went through Customs at the airport. That experience probably gave you everything you needed to know about how audiences gauge trustworthiness and believability. Unfortunately, most communicators struggle with this most basic and essential of skills associated with persuading and influencing [...]

Alumni Refresher - Eye Contact [6:56m]:
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